Risk surveyors, also known as risk engineers, risk control surveyors, risk analysts, risk consultants, or risk advisers, work for general insurance companies, reinsurance companies, brokers, or independent firm specialist surveyors.
The main role of a surveyor is to identify the facts about the risk, advise about the quality and impact of the risk based on technical knowledge and good practice. Surveyors conduct detailed risk surveys of the item or site to be insured, then advise the clients and underwriters about appropriate improvement to lessen the risk. This involves visiting a wide range of sites, including but not limited to property, engineering plant, and construction site, then producing reports and analysis for the underwriter to decide whether to insure the risk.
Surveyors spend about half of their time visiting and interviewing the clients before conducting site detailed survey. Interview is an important stage to get first hand information about risk condition and how the client perceives or implements the concept of risk control and safety measures.
Typical work activities involve:
- Collating and assessing risk information on site, by using templates to record the assessment and collecting photographic evidence. All surveyors are expected to be competent in main areas, but they would call specialists for complex cases, e.g. those with heavy liability risk or complex business interruption risk;
- Preparing detailed reports to include recommendations to the underwriter, e.g. additional fire exits, installation or replacement of sprinkler systems or burglar alarms, health and safety improvements, installations of smoke detectors, etc;
- Advising clients on site and discussing with them opportunities and requirements to improve the level of risk, persuading the insured of the value and need of their risk improvement programs;
- Allocating quality grades to the client once improvements have been completed;
- Accompanying underwriters on site visits to help with their training and development;
- Liaising with other professionals, e.g. underwriters, brokers, client representatives, and inspector of health and safety;
- Keeping up to date with technical aspects affecting risk, e.g. trage processes, legislation, and hazardous materials.
Q: How do I hire Long Term?
A: In order to hire us, you could contact us at your convenience. Our contacts are available in the ‘contact’ section.
Q: How long does it take for the risk inspection service to finished?
A: It depends on the complexity of the case, since we treat every case differently depending on necessity. In general, most inspections are conducted within a day and the report will be finished within 14 working days.
Q: How long does it take to resolve my claim?
A: Every claim is unique and we have to assess each case based on our clients’ situation. Therefore, please contact us and discuss with us. We always strive to be as efficient as possible in catering to our clients’ need.
Q: How frequent will the status of my case be updated?
A: Depending on the clients’ request and situation, we provide update either once a week or once every two weeks.
Q: What is the sectoral expertise of Long Term?
A: We are currently focusing on commercial risk, marine cargo, and motor vehicle. However, we are more than glad to indulge our clients from any sector with quality service.
Q: Am I able to acquire information of Long Term previous projects?
A: Yes, you are able to access those information in the ‘case study experienced’ section.