On December 2015 our client’s cargo of frozen fish fillets onboard of MV Hanjin was affected by the occurrence of fire. For protection, electricity supply was shut down including to our client’s freezer container.  The vessel finally arrived at the destination port 7 days late.  The Consignee found that the cargo quality had been affected due to interruption of freezer operation (downgraded from US Export to domestic market quality).

Problem:

 
Insurer declined the consignee’s claim due to insufficient proof and argumentation of damage to the cargo.  

Solution:

 
The consignee engaged Long-Term claim consultant to assist in settling the claim with Insurers. With experience and expertise in maritime cases, we helped to prepare more sufficient proof and documentation for submission to the Insurer. The loss was settled with payment for selling price differences.